ENHANCING YOUR SKILLS TO BECOME A SUCCESSFUL CREDIT ANALYST

ENHANCING YOUR SKILLS TO BECOME A SUCCESSFUL CREDIT ANALYST

Hotel/Office Building, Jakarta | 16-17 September 2013 | Rp. 2.950.000,-
Hotel/Office Building, Jakarta | 02-03 Oktober 2013 | Rp. 2.950.000,-
Hotel/Office Building, Jakarta | 25-26 Nopember 2013 | Rp. 2.950.000,-
Hotel/Office Building, Jakarta | 09-10 Desember 2013 | Rp. 2.950.000,-

Credit analyzing process of debitur sometimes can be complicated. It is not only the matter of achieving sales target but also the matter of risk management strategy.

Inappropriate risk management strategy may allow loss in the company as non performing loan or bad debt. Improvement in credit analyst strategy and skills will perform increasing in company revenue and decreasing in NPL (Non Performing Loan).

This comprehensive and practical course provides the key skills needed.

Various skills such as Gathering Information, Preparing Interview, Interviewing and Requesting Additional Information, Checking Credit, Analyzing, Preparing Report, Visiting or Telephone Calling, Post Credit Analyzing activities will be intensively discussed in this program with the aim of developing you as a successful credit analyst and improving your existing skills.

Tujuan dan Manfaat Pelatihan

After attending this program, participants will be better able to:

• understand their responsibilities, roles, and attitude as a credit analyst
• understand credit analyzing system, strategy, and policy
• learn what and how to prepare for a credit analyzing process
• learn how to classify type of debitur and prepare strategy to deal with each type of debitur
• learn how to build rapport
• learn how to negotiate or deal with difficult debitur
• learn how to visit or call effectively
• learn how to handle objections or inquiries
• understand the post credit analyzing activities
• achieve desired outcomes for the organisation and themselves
• develop necessary skills to become a successful debt-collector

Materi

1. Principal Concept of Credit Analyst
2. Roles, responsibilities, and attitude of a STAR Credit Analyst
3. Steps in analyzing credit : Gathering Information, Preparing Interview, Interviewing and Requesting Additional Information, Checking Credit, Analyzing, Preparing Report
4. Techniques in analyzing credit : 1P 5C
5. Principal of Survey

a. Important things to be exercised during survey process

6. Building rapport

a. Introduction
b. Setting the scenario
c. Questions using V-A-K-O-G model

7. Matching needs and presenting solutions

a. Identifying pleasure or pain type of people

8. Getting agreement – handling objections or inquiries

a. Using boomerang method, conditional method, metaphor, and so on

9. Post Credit Analyzing activities

a. Summarising
b. Filing
c. Follow up
d. Visiting and calling effectively
e. Building Confidence

10. Lots of tips and videos for successful credit analyst

Durasi

Lama Pelatihan adalah 14-15 Jam /2 hari

Waktu dan Lokasi

di Hotel/ Meeting room

Jadwal :

• 16-17 September 2013
• 02-03 Oktober 2013
• 25-26 Nopember 2013
• 09-10 Desember 2013

Investasi

• Rp. 2.950.000,-/ peserta
• (sudah termasuk Coffee Break + Lunch, modul dan sertifikat)
• Early Bird 15 hari sebelum Pelaksanaan hanya Bayar Rp. 2.500.000,-
• Untuk 5 Peserta dari perusahaan yang sama diskon 15% untuk semua peserta, Special Bonus : (CD Audio Relax and Recharge) + Souvenir

Metode Pelatihan

1. Pemaparan materi menggunakan modul yang disesuaikan dengan output/ tujuan pelatihan ini.
2. Penyampaian materi diberikan dengan metode pengalaman, sehingga dapat sesuai dengan kondisi lingkungan kerja di perusahaan Anda.
3. Pemaparan materi menggunakan media Visual, Auditory, dan Kinestethic peserta.
4. Penyampaian materi selalu dibawakan dengan pendekatan Spiritual dan Emotional.
5. Penyampaian materi untuk menciptakan persepsi baru yang dapat merubah mindset dan pemahaman peserta pelatihan.

Games, Role Play, Group Discussion, Case Study, Simulation, Assignment

Peserta

This Program is recommended to all new credit analyst and those who want to improve or refresh their ability as a professional credit analyst.

Fasilitator

Putera Lengkong, S.T., M.B.A., CH, CHt, CI

• Licensed Practitioner of Neuro Linguistic Programming^TM
• Certified Practitioner of Communication Skills
• Certified Hypnotherapist and Hypnotherapy Instructor

Putera is recognised among his trainees for his excellent combination of applicable and theoretical training materials. His experience, in managing and directing the company, delivers him successfully to inspire and motivate others. His knowledge in automotive, finance, and retail industry supports him to confidently share his expertise to others. His area of expertise are: Leadership and supervising; Team Building and Creativity; Salesmanship; Service Excellence; Motivational and Change!; Communication, Risk Management (banking and multi finance), Negotiation, Neuro Linguistic Programming, Hypnosis and Hypnotherapy.

He received his degree in industrial engineering from University of Atma Jaya, Yogyakarta in 2000. He received a scholarship to study his MBA at the Wolverhampton Business School, University of Wolverhampton, in the UK and completed his MBA in 2003.

His managerial experience in retail, education, automotive, and finance industry are a strong plus point for him to deliver this collection module.

His partnership and experience as a trainer in Pakis Foundation, Choice Management Consultants, and PT Inti Sumber Daya Manusia supports him to powerfully deliver the contents to his participants and to assist the learning process of his participants. His clients come from various backgrounds: multilevel marketing, education, bank, automotive, telecommunication, retail, NGO, media, and so on.

In conjunction with Bintang Dwi Nugroho Respati, Putera writes the Best Selling Book “Koleksi Games Seru: untuk Ice Breaker, Team Work, Leadership, Creativity, & High Ropes” (first in Indonesia complimented with VCD).

The author also spare some of his time to generate ideas on personal development, self improvement, self motivation, leadership, communication, and marketing which can be accessed through his personal blog

Susunan Acara

Hari Pertama

08.30 – 09.00 Pendaftaran dan registrasi peserta

09.00 – 10.30 Materi/ Sesi I

1. Principal Concept of Credit Analyst

2. Roles, responsibilities, and attitude of a STAR Credit Analyst

3. Steps in analyzing credit : Gathering Information, Preparing Interview, Interviewing and Requesting Additional Information, Checking Credit, Analyzing, Preparing Report

10.30 – 10.45 Rehat

10.45 – 12.00 Materi/ Sesi II

4. Techniques in analyzing credit : 1P 5C

5. Principal of Survey

6. Building rapport

12.00 – 13.00 Rehat – makan siang

13.00 – 15.00 Unit assesment dan presentasi kelompok

15.00 – 15.15 Rehat

15.15 – 16.00 Evaluasi presentasi kelompok.

16.00 Penutupan acara hari pertama

Hari Kedua

09.00 Registrasi ulang peserta

09.00 – 10.30 Materi/ Sesi III

7. Matching needs and presenting solutions

8. Getting agreement – handling objections or inquiries

10.30 – 10.45 Rehat

10.45 – 12.00 Materi/ Sesi IV

9 Post Credit Analyzing activities

10 Lots of tips and videos for successful credit analyst

12.00 – 13.00 Rehat – makan siang

13.00 – 15.00 Unit assesment dan presentasi kelompok

15.00 – 15.15 Rehat

15.15 – 16.00 Evaluasi presentasi kelompok

16.00 Penutupan acara akhir.

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